What auto brand did J.D. Power rank number one this year?

GMC is recognized as a leader in customer sales satisfaction 

Every year, J.D. Power evaluates brands and declares an overall winner in customer satisfaction. What auto brand did J.D. Power rank number one this year? They chose GMC. Keep reading with Carl Black Orlando of Orlando, FL, to learn why GMC was recognized as the leader in customer sales satisfaction. 

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What J.D. Power category did GMC win? 

GMC ranked number one in sales experience among truck and mainstream SUV shoppers. Of course, GMC is known for trucks and SUVs, so this category aligns with what we’d expect.  

How does J.D. Power decide on the best auto brand? 

J.D. Power conducts an annual J.D. Power Sales Satisfaction Index (SS() Study to evaluate and measure customer satisfaction. This study considers dealership facilities, salesperson demeanor, vehicle delivery process, negotiation, and overall customer experience.  

What does this award mean for customers? 

The purpose of this study is to help consumers find brands that provide top-tier customer service. Every year, drivers check out the annual study to see which auto brand comes out on top, and the winner often receives an influx of new customers testing out the brand. We hope our customers will take this as a testament to the quality and care GMC dealerships put into every sales transaction. 

Should I get a GMC vehicle? 

If you’re looking for a truck, SUV, or van, GMC might be the brand for you. With many commercial vehicles, GMC also serves businesses of all sizes, helping them purchase a fleet of vehicles and flourish with the available commercial technology. GMC vehicles also make great recreational vehicles, including off-roader trucks and SUVs, vans customized for camping, and vehicles perfect for your next road trip.  

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