Staff
Louis Leon
Chevrolet Sales Director
Hector Jimenez
Buick GMC Sales Director
Raheim Brown
Business Manager
John Palko
Business Manager
Bryan Levitt
General Sales Manager
Dowain Nunes
Sales Consultant
Josh Patterson
Business Manager
Dwight McCombs
Business Manager
Leo Willis
Sales & Leasing Professional
Matt Miller
Pre-Owned Sales Director
Bruno Blanco
Sales & Leasing Specialist
Luis Rojas
Sales Consultant
Jeff Johnson
Sales Consultant
Travis Hanes
Internet Sales Manager
Jack Cherelus
Sales Consultant
Ryan Sibble-Brice
Sales Consultant
Josh Neville
Dealer Trade Manager
George Smith
Sales & Leasing Specialist
Josh Crittle
Sales Consultant
Lizzie Fuentes
Fleet Account Manager
Lily Reguera
Sales & Leasing Consultant
Joshua Wofford
Sales Consultant
Omar Rodriguez
General Manager
Justin Liberatore
Service Advisor
Scott Whitaker
Sales Consultant
Joaquin Anchoverri
Sales & Leasing Consultant
Chris Clark
Sales & Leasing Consultant
Kyle Cloud
Service Director
Dana Curcuru
Office Manager
Mark Jensen
Fleet Account Manager
Kip Kelley
Commercial-Fleet Director
Bill McLaughlin
Fleet Account Manager
Jesus Montesinos
Sales
Rick Murphy
Parts Associate
Kyra P
Customer Care Concierge
Sherry Perez
Internet Sales Agent
John Rhodes
Parts Associate
Dan Riservato
Fleet Account Manager
Alex Sanchez
Wholesale Director
Catherine Sauey
Internet Sales Agent
Peter Sedrak
Sales & Leasing Consultant
Jaden Waugh
Internet Sales Specialist
Bob Yokes
Loaner Vehicle Director
Louis Leon
Chevrolet Sales Director
Dec 26, 2022
This dealership called me and told me a Suburban I
This dealership called me and told me a Suburban I previously inquired about had just been delivered. I have been looking for one. I went over and was able to look at it. I tried to discuss their bottom line price but they would not give it to me. They planned to load an additional $10k in dealer add-ons to the vehicle though it had just been delivered and they had not yet been able to do it. I told they I did not want the dealer installed options but they said management would not allow it to be sold without them. Mind you, this is a $92k vehicle they were selling at MSRP plus a big $899 dealer fee. After I kept trying to get their final price on the vehicle, I was told they were negotiating with two other people on the same vehicle, playing all of us against each other. These guys are hucksters and treat their prospective customers very badly. To them people are nothing more than a mark in their big con! Don't wast your time, find a dealer that treats people better. I hope that when the supply catches up and they are trying to unload vehicles, that all the people they treated badly remember and avoid this dealership like the plague. I had been taking our cars there for service. No more, ever!
Oct 02, 2022
Save your time and go to any other dealership.
Save your time and go to any other dealership. Worst customer service ever. Lilly shouldn’t be allowed to sell rocks and their “GSM” Bryan is total trash.
Sep 04, 2022
Another great experience with Carl Black.
Another great experience with Carl Black. We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is going good. Leo is 💯 dedicated to his customers. Carl black’s customer service is always above and beyond our expectations.
Hector Jimenez
Buick GMC Sales Director
Dec 12, 2022
Josh Crittle was great, we connected with him
Josh Crittle was great, we connected with him immediately. He was so real and straight foward, which is not what you always get when purchasing a vehicle. He treated my husband and I with respect, and he made us feel valued. He was also great with dealing wtih our crazy 6 year old being with us at the time of the purchase! If we purchase another vehicle we will be heading back to Orlando to buy from Josh.
Sep 04, 2022
Another great experience with Carl Black.
Another great experience with Carl Black. We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is going good. Leo is 💯 dedicated to his customers. Carl black’s customer service is always above and beyond our expectations.
Aug 01, 2022
Excellent service!
Excellent service! Excellent all around. We have been dealing with Carl Black for many years now and have never been disappointed! Thank you everyone at Carl Black!
Raheim Brown
Business Manager
Apr 29, 2022
Kayla was such a great help and made purchasing a vehicle
Kayla was such a great help and made purchasing a vehicle at Carl Black a seamless experience for me! Highly recommend contacting her if you’re looking to purchase a vehicle!
Mar 22, 2022
We had been to several other GMC dealerships before we
We had been to several other GMC dealerships before we were referred to Carl Black. That’s where we were paired up with Leo “Aussie” Willis who got us into the Sierra truck we have been looking for. One of the better vehicle buying of my life. Would confidently recommend Leo at Carl Black for anyone looking for a GMC, Chevy or Buick vehicle.
Jan 08, 2022
I was extremely satisfied in working with Dowain Nunes...
I was extremely satisfied in working with Dowain Nunes and the Financial Director in the purchase of my 2022 Equinox. It was the only vehicle that I wanted to buy and they made it possible.
John Palko
Business Manager
Mar 06, 2021
I purchased the vehicle out of state. Unfortunately it...
I purchased the vehicle out of state. Unfortunately it was a absolute horrible experience! their insurance guy yelled at the me on the phone when I told him no for his extra insurance and then told me that my truck would not last 100,000 mi before something major happened? Then they claimed they paid taxes I went to the DMV twice only to be rejected and told that I was lied to. Now I have a vehicle with expired tags that I bought for my construction company and they won't return phone calls or make it right! The customer service at this place is horrendous and the staff only cares about the sale once they get your money they won't bother calling back or taking care of you! there are a lot of great places to buy a GMC truck and this is one place you would avoid!
Mar 04, 2021
great pricing and even better pricing. Travis and Kenny...
great pricing and even better pricing. Travis and Kenny were great to work with. I will definitely recommend them to anyone in the near future
Mar 02, 2021
I did a search on the GMC website and a Omar Rodrigues...
I did a search on the GMC website and a Omar Rodrigues texted me right away. I live in Gainesville and they are in Orlando. They had the vehicle I searched for on the lot. They provided me a quote sheet, we agreed on a price and I completed my paperwork online. Omar had the Sierra detailed for the next morning I arrived the next morning, Brian Levitt met me in the front lobby and introduced me to JR Munoz. JR enthusiastically took me through the vehicle and on a test drive. Then he set me up on OnStar and paired my iPhone. Then I signed the papers that John Palko had already prepared and was in and out in about an hour. Amazing!
Bryan Levitt
General Sales Manager
Jan 07, 2023
Lilly was very aggressive and pushy.
Lilly was very aggressive and pushy. She would not listen and would talk over us! Felt very disrespected and belittled. After continuously trying to tell her we weren’t interested in the car, we said we would potentially come back at a later date and she said ‘No’ and laughed. Very unprofessional.
Jan 07, 2023
Brian was rude and disrespectful.
Brian was rude and disrespectful. Laughed at things we questioned, very pushy, and you could obviously tell he was very frustrated. Not how you should treat costumer’s. Very unprofessional. I would not recommend him or this dealership to anyone.
Sep 04, 2022
Another great experience with Carl Black.
Another great experience with Carl Black. We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is going good. Leo is 💯 dedicated to his customers. Carl black’s customer service is always above and beyond our expectations.
Dowain Nunes
Sales Consultant
Nov 06, 2022
Contacted them to purchase a vehicle as they advertised
Contacted them to purchase a vehicle as they advertised click buy and drive. They wanted me to come to dealer to test drive. I already know how this car drives and was looking to purchase without the BS sales game !
Apr 29, 2022
Kayla was such a great help and made purchasing a vehicle
Kayla was such a great help and made purchasing a vehicle at Carl Black a seamless experience for me! Highly recommend contacting her if you’re looking to purchase a vehicle!
Jan 08, 2022
I was extremely satisfied in working with Dowain Nunes...
I was extremely satisfied in working with Dowain Nunes and the Financial Director in the purchase of my 2022 Equinox. It was the only vehicle that I wanted to buy and they made it possible.
Josh Patterson
Business Manager
Sep 01, 2022
First purchase at Carl Black GMC and it was smooth.
First purchase at Carl Black GMC and it was smooth. Leo ensured I was informed with my truck build, status updates and a quick closing. Carl Black as a whole has a "shark attack" approach when you pull in and exit your vehicle. I am fortunate to have already scheduled an appointment online with Leo!
Aug 01, 2022
Excellent service!
Excellent service! Excellent all around. We have been dealing with Carl Black for many years now and have never been disappointed! Thank you everyone at Carl Black!
Aug 01, 2022
I ordered and got a 2022 Blazer.
I ordered and got a 2022 Blazer. Perfect vehicle for me. Leo Willis kept me informed throughout the build process. Overall a good experience.
Dwight McCombs
Business Manager
Dec 12, 2022
Josh Crittle was great, we connected with him
Josh Crittle was great, we connected with him immediately. He was so real and straight foward, which is not what you always get when purchasing a vehicle. He treated my husband and I with respect, and he made us feel valued. He was also great with dealing wtih our crazy 6 year old being with us at the time of the purchase! If we purchase another vehicle we will be heading back to Orlando to buy from Josh.
Sep 04, 2022
Another great experience with Carl Black.
Another great experience with Carl Black. We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is going good. Leo is 💯 dedicated to his customers. Carl black’s customer service is always above and beyond our expectations.
Apr 30, 2022
David the the salesman and Dwight in Finance did a great
David the the salesman and Dwight in Finance did a great job very satisfied very professional!
Leo Willis
Sales & Leasing Professional
Dec 31, 2022
Great experience.
Great experience. Just pick up my 2023 C8. Leo my sales rep was phenomenal. He understood my needs and wants, he worked with me as I custom ordered my dream car and keep me informed from ordering to pick up. Thanks Loe and Carl black.
Sep 04, 2022
Another great experience with Carl Black.
Another great experience with Carl Black. We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is going good. Leo is 💯 dedicated to his customers. Carl black’s customer service is always above and beyond our expectations.
Sep 01, 2022
First purchase at Carl Black GMC and it was smooth.
First purchase at Carl Black GMC and it was smooth. Leo ensured I was informed with my truck build, status updates and a quick closing. Carl Black as a whole has a "shark attack" approach when you pull in and exit your vehicle. I am fortunate to have already scheduled an appointment online with Leo!
Matt Miller
Pre-Owned Sales Director
Feb 17, 2022
My boyfriend and I were dreading the car buying process
My boyfriend and I were dreading the car buying process but Anthony Haley made it easy and seamless from beginning to end. As first time buyers we were not sure what exactly we were looking for but he was able to help us find the perfect car for our family. What a relief it was to rely on someone with his level of experience, we can rest assured knowing he helped us make the best decision we could! Thanks Carl Black Orlando, and thank you Anthony Haley!!
Aug 21, 2021
My family and I love Carl Black and their top-notch...
My family and I love Carl Black and their top-notch service. And Leo Willis is the absolute best — super knowledgeable and unbelievably kind. If you’re looking to buy a car from someone honest and reliable, he’s your man.
May 25, 2021
In and out as requested. Quick transaction. Polite and...
In and out as requested. Quick transaction. Polite and great customer service. John was very knowledgeable about all the inventory on the lot. Returning customer will continue to return.
Bruno Blanco
Sales & Leasing Specialist
Nov 06, 2021
Thank you Bruno and staff at carl black chevy gmc orlando...
Thank you Bruno and staff at carl black chevy gmc orlando for an amazing experience
Apr 30, 2021
I've bought over 30 vehicles in my lifetime and I have to...
I've bought over 30 vehicles in my lifetime and I have to say, this was the easiest buying experience I've ever had BY FAR. My salesman Bruno Blanco was friendly and easy to deal with, and although this purchase was a special order, I never felt pressured during the entire buying process. It's actually not like any car dealership I've ever been to. Everyone was friendly and willing to help but again, there was never any pushy vibe. Also, a shout out to my finance manager Dwight McComb. He was ALWAYS responsive to my many questions over the time it took the car to get built, and while I admit, I was a difficult customer, Dwight always treated me with courtesy and most importantly, HONESTY. You'd be hard pressed to find a GM dealership, or ANY dealership for that matter that makes buying a car easier and more enjoyable. Good work fellas! ~D.P.M.
Mar 02, 2021
Bruno, Matt (sm) and Josh (fm) were great. I didn't...
Bruno, Matt (sm) and Josh (fm) were great. I didn't think I would be able to trade in my car and get something better, but they worked with me and put me in a great vehicle within my budget.
Luis Rojas
Sales Consultant
Dec 31, 2022
Great experience.
Great experience. Just pick up my 2023 C8. Leo my sales rep was phenomenal. He understood my needs and wants, he worked with me as I custom ordered my dream car and keep me informed from ordering to pick up. Thanks Loe and Carl black.
Aug 02, 2021
Our sales person Luis Rojas highly recommended, no...
Our sales person Luis Rojas highly recommended, no pushing and friendly. He is a bilingual nice guy, made my buying experience very smooth and he answered all my questions!
Feb 22, 2021
It was important to me that I work with someone who was...
It was important to me that I work with someone who was knowledgeable about the towing capabilities of your trucks and the safety of balancing my load for interstate travel. I am confident my rig will be safe for myself and my horses - Luis was fantastic!
Jeff Johnson
Sales Consultant
Jan 11, 2022
Very what unprofessional dealership would not want to...
Very what unprofessional dealership would not want to give me numbers of my monthly payments without pulling my credit. How am I supposed to know what I can afford if I don't even know what my payments would be. Secondly, the sales rep while on a test drive was judging a customer told me and my wife you see that customer there in front of the Corvette. You would never think he could buy a Corvette cuz he dressed like a bum but yet he did buy it. This is VERY unprofessional. I would not recommend this dealership to anyone I went down the street to a neighboring dealership and got professionalism and courtesy! Was even able to purchase a brand new vehicle! This place should be shut down
Feb 26, 2021
My experience at Carl Black was nothing short of...
My experience at Carl Black was nothing short of extraordinary. Josh introduced me to Jeff and Jeff brought me to my dream car, a 2019 corolla. I would definitely recommend this dealership!
Feb 17, 2021
Excellent staff and service at Carl Black. We have had...
Excellent staff and service at Carl Black. We have had many vehicles from Carl Black and it is an outstanding experience every time. Thank you
Travis Hanes
Internet Sales Manager
Jun 27, 2021
I'm not sure why this dealer is rated so high, perhaps it...
I'm not sure why this dealer is rated so high, perhaps it was Dowain & Travis who must be rookies or are new (and judging by their reviews one of these rationales must be the culprit). But, I digress. These two clowns tried to take of advantage of a very experienced car buyer who knew what he wanted, and simply asked for their best OTD/OTR on a Bolt EV Adaptive Cruise & EUV with new SuperCruise. Empty promises & several emails, phone calls, & texts later (and the final call with Travis coaching Dowain in the background) resulted in no deal. Anyways, their loss as I finally got the price & trade allowance I wanted.
Mar 04, 2021
great pricing and even better pricing. Travis and Kenny...
great pricing and even better pricing. Travis and Kenny were great to work with. I will definitely recommend them to anyone in the near future
Feb 11, 2021
I connected with the dealership remotely on a truck....
I connected with the dealership remotely on a truck. They responded quickly with a quote, valued my trade and we completed most of the paperwork remotely. When I arrived (drove from Ft Lauderdale to Orlando) everything was ready and we quickly completed the transaction. All the folks there were super friendly and got the feeling I was dealing with an honest dealership (hard to find). I hate buying cars and this was probably the best experience I have over the years. Thank you.
Jack Cherelus
Sales Consultant
May 04, 2022
We had a great experience working with our salesman, Jack
We had a great experience working with our salesman, Jack Cherelus, from the minute we arrived until we drove off with our newly purchased vehicle. Every employee we came in contact with was professional and accommodating. We will definitely keep Carl BLack Chevrolet Buick GMC in mind for any future purchases.
Mar 04, 2021
All the personnel was attentive and extremely friendly....
All the personnel was attentive and extremely friendly. Jack was awesome and carefully listen to what we were looking for, price range, space, size, and provided us options based on our expectations. Sales manager Hector Jimenez also very attentive and making sure we were treated with courtesy and respect. Josh the finance manager was excellent also making sure all documents were signed properly and that we understood what we were signing. Thanks Carl Black staff we are sure that we will return.
Mar 03, 2021
The staff was willing to work with me to achieve my...
The staff was willing to work with me to achieve my desired payment and value for my trade. I did not feel pressured into buying anything and walked out with an awesome deal.
Ryan Sibble-Brice
Sales Consultant
Sep 09, 2022
My lease was up on my vehicle.
My lease was up on my vehicle. I didn’t know which was best for me whether to buy my car or lease another. Ryan was extremely helpful in guiding me to make a good choice for me. All went smoothly and recommend Ryan and Carl Black for your vehicle purchases. Ty.
Apr 20, 2022
Do not buy from this dealership.
Do not buy from this dealership..a verbal agreement means nothing. Will be sending letter to owner and Chevrolet home office. Hope you enjoy your extra money you made..borrow a bible sometime ..greedy People don’t do well. If Jesus was here I’m sure you would have tired him in for a few more dollars. Wouldn’t have been so bad but I sold my car the same day. I noticed Ryan’s cross he wears…guess you will issue anther then he will have you sought after double cross. Not mad just feel sorry for you. Gary
Feb 01, 2022
Ryan and Leo were great! They really made the process...
Ryan and Leo were great! They really made the process easy and kept in communication with me while I waited for my new car to arrive! I gave a 3 out of 5 stars only because the dealership would not honor my friends and family discount for GM. This is no reflection on Ryan or Leo, but is a reflection on the dealership itself. If cars weren’t so limited, I would have gone elsewhere for a place that would have honored the friends and family discount.
Josh Neville
Dealer Trade Manager
Sep 04, 2022
Another great experience with Carl Black.
Another great experience with Carl Black. We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is going good. Leo is 💯 dedicated to his customers. Carl black’s customer service is always above and beyond our expectations.
Sep 01, 2020
Josh was outstanding and very nice to work with. 25 words...
Josh was outstanding and very nice to work with. 25 words words words words words words words words it it it it it it it
Aug 18, 2020
Give xavier a raise. Without his guidence i wouldnt of...
Give xavier a raise. Without his guidence i wouldnt of purchased the vehicle 10/10 service ask for him if you go here! Staff friendly and quick
George Smith
Sales & Leasing Specialist
Jun 29, 2022
Greatly enjoyed my car buying experience with Carl Black.
Greatly enjoyed my car buying experience with Carl Black. Louis Leon and Josh Patterson made the process seamless and quick. Highly recommend asking for these guys! Thank you Carl Black Orlando!
Nov 19, 2019
prompt service excellent treatment good rapport
From the moment we got out of the car we were greeted by George in a very friendly manner.All the time we spent for the transaction he was always very helpful and informative.
Nov 13, 2019
Great selection, friendly staff
When I came to the dealership I was still very undecided on what vehicle I wanted to purchase. Doing some research online for weeks I realized that Carl Black has almost everything that I wanted to look at on the one lot. So I chose to go there. Once I was there we were greeted by George Smith. Very friendly young man. We had asked him to give us some time alone to look at the inventory and he granted our wish. Any questions we had on anything he quickly answered. Once I got a few stock #’s together he quickly grabbed keys and we went on test drives. Once I picked my new vehicle out George helped and fought for me to get the car I love at the payments I could afford. I am very grateful for his patience and due diligence. I will definitely recommend Carl Black and George to people who are looking to make a purchase in the future.
Josh Crittle
Sales Consultant
Dec 12, 2022
Josh Crittle was great, we connected with him
Josh Crittle was great, we connected with him immediately. He was so real and straight foward, which is not what you always get when purchasing a vehicle. He treated my husband and I with respect, and he made us feel valued. He was also great with dealing wtih our crazy 6 year old being with us at the time of the purchase! If we purchase another vehicle we will be heading back to Orlando to buy from Josh.
Apr 29, 2022
So far I have had a great experience with my truck buying
So far I have had a great experience with my truck buying process! Over all I’m happy at this tome
Apr 29, 2022
Kayla was such a great help and made purchasing a vehicle
Kayla was such a great help and made purchasing a vehicle at Carl Black a seamless experience for me! Highly recommend contacting her if you’re looking to purchase a vehicle!
Lizzie Fuentes
Fleet Account Manager
Dec 31, 2022
Best salesman at the store honest courteous very helpful
Best salesman at the store honest courteous very helpful knows everything about the business can I answer any question if she doesn’t know she’ll ask and find out was able to get my truck all set up I walked in and sign some papers I was done in no time less than an hour no stress thank you very much
Nov 03, 2021
Just wanted to give a quick pat on the back to somebody...
Just wanted to give a quick pat on the back to somebody that made a truck buying purchase a great and wonderful experience. Lizzie was absolutely amazing at her communication and her happy energy during the whole process. I’ve bought hundreds of vehicles from all over the country from other dealers and hands down she was my favorite sales rep to work with. Thanks again so much for working with me and I look forward to working with her again in the future.
Sep 29, 2021
Lizzie has been a big help pointing me in the right...
Lizzie has been a big help pointing me in the right direction for my truck buying needs. I highly recommend going and talking to her about buying trucks cars etc. I’m currently waiting for a Chevrolet 3500 to be delivered that she has assisted me with buying
Lily Reguera
Sales & Leasing Consultant
Jan 07, 2023
Lilly was very aggressive and pushy.
Lilly was very aggressive and pushy. She would not listen and would talk over us! Felt very disrespected and belittled. After continuously trying to tell her we weren’t interested in the car, we said we would potentially come back at a later date and she said ‘No’ and laughed. Very unprofessional.
Jan 07, 2023
Brian was rude and disrespectful.
Brian was rude and disrespectful. Laughed at things we questioned, very pushy, and you could obviously tell he was very frustrated. Not how you should treat costumer’s. Very unprofessional. I would not recommend him or this dealership to anyone.
Oct 02, 2022
Save your time and go to any other dealership.
Save your time and go to any other dealership. Worst customer service ever. Lilly shouldn’t be allowed to sell rocks and their “GSM” Bryan is total trash.
Joshua Wofford
Sales Consultant
Jun 11, 2022
Well so far my experience is very positive.
Well so far my experience is very positive. Joshua Wofford Salesman, He treated me very well and was very attentive and clarified my doubts very patiently. At least from my side and my experience Joshua Wofford is a good candidate for business. Really the only one who had faith in my purchase was him, unlike the others who were there and for me that is worth a lot. Keep it up boss, it really is in bad taste to be treated for your appearance without knowing if you could even pay for their house.
Jan 17, 2022
Live in merritt island been going to carl black orlando...
Live in merritt island been going to carl black orlando last 10yrs the best there is
Mar 22, 2021
I have been searching for a certain Camaro SS for months...
I have been searching for a certain Camaro SS for months and I came across Carl Black Chevy of Orlando. I am from the Tampa area so its not a short drive to get there but the sales staff and team of employees made it worth the drive. Josh Wofford was my sales rep and he was top notch, very professional and kind. My finance guy , named Josh as well, made signing the contract actually an enjoyable experience. Definitely recommend this group if you are in the market for a new ride.
Omar Rodriguez
General Manager
Sep 04, 2022
Another great experience with Carl Black.
Another great experience with Carl Black. We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is going good. Leo is 💯 dedicated to his customers. Carl black’s customer service is always above and beyond our expectations.
Apr 20, 2022
Do not buy from this dealership.
Do not buy from this dealership..a verbal agreement means nothing. Will be sending letter to owner and Chevrolet home office. Hope you enjoy your extra money you made..borrow a bible sometime ..greedy People don’t do well. If Jesus was here I’m sure you would have tired him in for a few more dollars. Wouldn’t have been so bad but I sold my car the same day. I noticed Ryan’s cross he wears…guess you will issue anther then he will have you sought after double cross. Not mad just feel sorry for you. Gary
Justin Liberatore
Service Advisor
Dec 21, 2021
My truck is 2 years old with 30,000 miles and there were...
My truck is 2 years old with 30,000 miles and there were several warranty issues. When I arrived, they told me I would have to leave my truck for 3 to 4 days and they did not tell me this when I scheduled the appointment. I had to fight with them to get a loaner car which took 5 days to get, thus leaving me without a vehicle. They failed to provide updates, thus leaving me in limbo and calling to check the status every few days in which I was continuously told we don't know when your vehicle will be ready. The vendor used to replace my leaking back window also broke molding in my truck, thus I had to wait longer for the replacement molding. Almost 2 weeks later I go to pick up my truck, I walk in the service area where 10 guys are stand and not one of them says how may I help you. Then once I get someone's attention they hand the keys over to someone else to bring the car up and said He's good to go. I had to ask for paperwork and then ask if they did everything. They pulled the truck up with tape still over the back window, I asked is that still needed, no they just forgot to take it off. Very unprofessional and have no customer service, I will never take my truck here again.
Scott Whitaker
Sales Consultant
Jun 01, 2021
Leo worked hard to get me what I wanted.He kept going...
Leo worked hard to get me what I wanted. He kept going back and forth doing the best he could,he didn’t let me down. I was happy with the deal he got me. Scott has a good teacher and was also very helpful.