I arrived at carl black at 10 am after running some numbers I could not get the vehicle I originally wanted . Will and Mateo worked for hours to get me into a brand new vehicle with my low income and down payment. They understood the urgency I had to get into a vehicle. Will did not push me into a decision and he worked with me to get me the type of car I would like . He was very clear on why and how things were happening and did not try to just sell me a car . He genuinely listened to what I needed and wanted . After a few hours he showed me a compact vehicle I thought I would never liked . I love my car!! I have had zero regrets. Its 2018 reliable and quite fancy compared to the old 2002 jeep liberty I junked a few months ago. Even if he had not got me that vehicle same day I had planned on saving up some more cash and definitely coming back to see them . Come to carl black !! Its great !
The staff was very attentive and wasn't judgmental in regards to my credit history and what I had to offer for possible approval. Very comfortable setting and and engaging staff!!
My experiences (service and parts) have been overall positive. The parts guys were a joy to work with--helpful and funny. The part I ordered was no longer common and came a bit scratched which was disappointing but not something I would be seeing often so I didn't worry about it. Service department seemed a bit disorganized, lots of people working but not much "I'll be with you" (even though only one waiting) however in the end the guy that assisted me (there for a recall and a key program) was a great help even helping teach me a thing or two for future reference. I don't remember names but I was pleased with the one on one interactions I received.
The experience was the best yet. Dowain helped me for days, and left his job to take me to work ON TIME till I got my jeys. Amazing experience, amazing Dealer, Amazing car, Amazing Dealership. THANKS
Just got in my new car a 2019 Cruz. Dowain R. NUNES, helped me out everyday till I got the keys. He took me to work twice. we kept in contact between days to stay updated. He's a great guy, Thanks for everything.
Mr. Dwight McCombs was absolutely wonderful. No pressure salesman. He knows that YOU know what you want. And best of all, he can be of great assistance in helping you make decisions if you are unsure of things. I think he is the best salesman I've had in nearly 50 automobile purchases. You will definitely like working with him. I sure did! Dr. J. Robert Bois Orlando, FL
Leo was very helpful the same as Sam and the whole staff. I’m very satisfied with the purchase.
Leo, Sam & Camau were a pleasure to work with in buying our new vehicle. Leo went to great lengths to demonstrate all the new features and technology in the vehicle and making sure all of our questions were answered. We are returning customers and continue to be very satisfied with the level of service here, we highly recommend it!
Absolutely amazing experience! A huge thank you to John Palko and Travis Haines! They rock!
Jordan went above and beyond for me there’s not a lot of car salesmen out there like that. He made things happen! Got me the car i wanted!
Leave Us A Review