Testimonios de Clientes
Leo at Carl Black Chevrolet provided great customer service. Go there for your next vehicle.
Leo Willis Help me with my new truck and he was fantastic. Answered any questions I needed answered. Very nice recommend see Leo if you want a new truck
Leo was awesome. He explained everything in detail about my new car. Things have definitely changed since I bought my last car in 2015. Leo was very patient and walked me through all the new features. I love my new car.
Leo was amazing and very professional, very helpful with anything that I needed to know or just over all.
El trato fue especial por parte de randall y otro vendedor fue una buena experiencia
Henrik Andersen was so helpful and understanding of my problems and time. He quickly got his parts team working on my car and it was done 10x faster then other locations.
Awesome customer service! The easiest transaction i’ve done and i’m on my second car!
We had a great experience purchasing our brand new Yukon XL with Mr. Brown. He was patient and very helpful throughout the whole process! Would definitely purchase another gmc or Chevy from this dealership!
A very great services and great help for getting my car and in general with all
We have now purchased 4 vehicles from Carl Black of Orlando and we have been absolutely pleased with every single purchase. Leonard Willis sold us our current 2 vehicles; 2024 GMC Sierra Denali Arnold Palmer Invitational truck and our 2023 Yukon AT4. The Traverse and Silverado were our previous vehicles from their dealership. All staff are attentive, kind and truly met all of our expectations. The service department has always been fantastic with general maintenance as well as anything else that arose. We highly recommend this dealership.
This is our 4th vehicle purchased from this dealership and second from Leo. The process is very simple every time.
Went in today to work on a deal and met Dowain Nunes. He is a welcoming and honest guy who will explain everything to you. He made sure we were comfortable and were taken care of. We will definitely trade both of our vehicles with him and the Carl Black team.
Good experience at Carl blacks CBG, Thank you Chino for coming in on your day off to help finalize my purchase! As well as some of the extra perks you hooked it up with! Also thank you to the team that helped me get IN to MY ☝🏾😁 NEW BUI 🥇 (And Chino thanks for setting up the tint 👍🏾)
Darrien got me right with a nice 2024 Buick…blessings to him and everything he done for me…appreciate bro🇯🇲🇯🇲
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Highly recommend Chino as a sales person. We purchased 3 vehicles through him and each time he put all his effort into making sure we were happy. Attentive during & after the purchase by following up.
I could not be happier with the service I received. From the moment I walked into the dealership, Dana and Ryan’s professionalism and knowledge were apparent. I worked mainly with Ryan and he was accommodating the entire time. Bruno in finance, explained everything accurately and answered all of my questions thoroughly. Thank you for a wonderful experience.
Went there to just looking around, ended up buying a car! Shami did a great job explaining how things work and make the deal went smooth. Well done!
It’s a pleasure to write a review of our experience purchasing our new 2024 Black Traverse.Our salesperson was Darren and he was such a gentleman with great knowledge of his job.He helped in everything to get our purchase finalized quickly. He was very willing to assist and guide us to become familiar with our new vehicle. We are also very pleased with our purchase, no regrets. Cheers to the manager and everyone else that worked with us. We thank you all for a pleasant experience. I highly recommend purchasing your vehicle at this company and location.Don't ...
Respectful , professional and knowledgeable was everyone's demeanor. Couldn't ask for more.
Man! Our rep (Shami) was amazing from the moment we arrived he moved with a sense of urgency took his time to explain all the cars features and upgrades. He spoke with confidence and poise making us feel comfortable In negotiations. We got exactly what we wanted and left timely with our new car which we love. The following day I had to return and he was again cheerful and peaceful to quickly make sure we were properly taken care of. We left feeling like a part of the family and not like we got hosed by a car salesman. 10 ...
Nice and clean. Employees are kind and knowledgeable. Broad selection of vehicles to choose from. Shami was very knowledgeable and helpful.
We had a wonderful experience at Carl Black. SHAMI took great care of us, starting by answering our call looking for a specific car. Our local chevy dealers could not get us what we were looking for, so we made the long drive to meet Shami and see the vehicle. He had it pulled up front and ready, he even had paperwork ready for a super smooth sale!!! We were in and out faster than any dealership we have ever been to! Highly recommend making the call to Carl Black...ask for SHAMI!!!
I recently purchased a vehicle and had an outstanding experience thanks to my car salesman, Shami. His knowledge about the vehicle was truly impressive; he answered all my questions thoroughly and provided detailed information about every feature. Additionally, Shami made sure we received the best deals available, going above and beyond to ensure we were satisfied with our purchase. His kindness and professionalism made the entire process smooth and enjoyable. I highly recommend Shami to anyone looking for a new car.
I recently purchased a vehicle and had an outstanding experience thanks to my car salesman, Shami. His knowledge about the vehicle was truly impressive; he answered all my questions thoroughly and provided detailed information about every feature. Additionally, Shami made sure we received the best deals available, going above and beyond to ensure we were satisfied with our purchase. His kindness and professionalism made the entire process smooth and enjoyable. I highly recommend Shami to anyone looking for a new car.
I had a great experience purchasing my vehicle. Shami was very helpful and very knowledgeable. He made the process fast and simple. He also helped me get a competitive price for my trade in. I would definitely be going back to Shami when it’s time to upgrade my vehicle again.
Carl Black Chevrolet Buick GMC sets a high stabdard for car dealerships. Their commitment to excellence, attention to detail, and customer-centric approach make them stand out in the automotive industry. I highly recommend them to anyone looking for a premium car-buying experience. Shami and Stefen were great. I would also like to point out that it looks like the staff have fun at their place of work, which is nice to see as a customer. I want someone helping me who enjoys what they’re doing.
My husband and I bought a new Denali a few weeks ago and our sales person, Shami was amazing. I initially told him I loathed the process of buying a car, but Shami was wonderful. He made the process flawless, easy and fast. I can’t say enough about the experience. We signed after closing and Shami stayed to see the process through, showing us how to operate all the different options in the vehicle. Absolutely would recommend Carl Black and ask for Shami.
Shami was extremely professional and transparent throughout the entire purchase process on my new vehicle. Definitely recommend shopping with Carl Black and asking for Shami.
I’ve bought a 2017 Silverado and had awesome service from them so this is what a great dealership is supposed to be like if all the dealerships acted like this dealership it would be harder to select from but because they are very professional people that makes it easy to pick them from the rest
Extremely knowledgeable and friendly. Best customer service ever experienced.. The process from beginning to end was amazing. I recommend this company and business manager Raheim Brown without hesitation.
Great welcome as we drive in to the nice clean facility. Issue taken care of quickly thanks to Trey and the rest of the maintenance and customer service team. Also great to see Hector and John again, customer facing good people in sales.
Darrien D. was an amazing salesman. I recommend him to help you out. Great customer service.
Johnathan Leatherman was a huge help with my vehicle. He was patient and tried to give me as much information as possible about the status of my repair.
Efficient and Smooth check-in process; Comfortable waiting area; Professional Service Advisors who provide updates and web-based portal to get updates.
They are the BEST ! Jack made everything so easy and super helpful. The best service I’ve ever had and made the process so smooth. I would recommend any and everyone to them! Thank you again for helping me , I absolutely love my car.
Darrien made the whole experience easy and stress free. I got a great car and felt like I got a fair deal. I would recommend Carl Black to my friends and family.
Very accommodating and friendly
My car issue occurred while driving from Pompano Beach to Orlando for a weekend visit. Brought it to your dealership around 5 pm on Friday and was assigned to Al Hardnett. Al made sure that I had my car by 12 pm on Monday. Which was critically important as I had to return home. So grateful that he made it happen.
The staff is courteous, very helpful and friendly, but my salesman Irvin Guajardo was super, very knowledgeable, and patient with me, I am happy with my purchase 😀
We recently purchases a 2024 Chevy Tahoe from this dealership. Kevin Figueroa was our salesperson, he was extremely knowledgeable and friendly. James assisted us with the finance portion and was equally as great. Overall we are extremely satisfied and would purchase from here again. Thank you Kevin and James for a great experience.
Shami was amazing. Very professional and personable. I appreciate the personal service that walked us thru the entire process and follow up.
Stephan is amazing guy. The pro in his field
Very professional costumer service 👏 and excellent when explaining what was being done to the vehicle, kudos
I recently traded a Buick Envision for another one on a lease. our salesman, Leonard Willis (Aussie) went out of his way to satisfy all of our needs. We had specific needs to accommodate my wife with being able to get in and out of our vehicle. Leo went through 5 or 6 cars to find one that fit our budget and needs. I couldn't have asked for a better experience.
Leonard Willis was an absolute pleasure to deal with. He greeted us with a smile, was never once pushy and was extremely on top of every step of the process. Buying from auto dealers in today's marketplace can be very frustrating. Most dealers assist clients with "take it or leave it" mentality. This was not the case at all. If you need a vehicle and visit Carl Black make sure you ask for Leo Willis!!!!
Easy check in- perfect communication. Reasonable pricing
Jack C is the man! He assisted my wife and I through an amazing experience! Very down to earth and patient with clear direction and total confidence. God bless you sir and we look forward purchase with you again in the near future.
Jack C was awesome he gave us the best service. Jack very calm and professional the whole visit. I will recommend him to my friends and family in the future for all car purchasing needs.
I am very happy with Mr Leo and Jost that help me today he go through and explain all the details that I understand he very professional and fast I am happy that I purchased the car here.
Great service!!
Josh Wofford was super helpful with my concerns. He worked hard to find what I was looking for. The staff worked well in getting me in a vehicle
If you are looking for a new or used car - Carl Black is one of the only dealers left who truly cares about their customer experience. Ryan was our salesman, unbelievably professional and an excellent communicator before we even hit the dealer lot. Upon Arrival, the Owner Omar persoanlly said hello and shook our hands. Very kind of him and upstanding to see him on the lot and meeting customers, very nice guy! Ryan had the truck waiting for us next to the building as promised and really let us take it on a nice test drive. Further, he ...
Ryan was our guy!! We walked in there thinking we knew exactly what we wanted and he showed us options that we didn’t even consider. Came out with a brand new 2024 Chevy Trax. Ryan was very helpful throughout the entire process and just made everything fall into place! I’m so in love with our new car!!
My oil change and tire rotation was quick and affordable. Staff is always great and accommodating.
Very friendly and helpful staff
We had a great experience last week with Dowain. Purchased a 2023 Acadia AT4 and actually enjoyed the process. It’s been a week and we love the vehicle. Taking our first road trip this weekend and looking forward to it.
Leonard Willis,(Aussie) Sales Representative was a pleasure to work with as well as the finance dept. I highly recommend both the dealership and their staff. Will definitely be reaching out to Aussie next time I need a vehicle.
Oil change appointment took over 2 hours, which was disappointing. However, my service advisor, Stefon Francis, was extremely responsive and did a fantastic job at keeping me informed and coordinating service.
I had a great experience with the process at Carl Black. I went to find a great affordable car and the experience was great! Dowain Nunes, was a great representative for the process as he made it smooth as possible. He made sure I was taken care of and left I. The best possible. He was a great help and was very insightful and helped me think out my plan when buying a car. Raheim Brown (Finance Manger) was a great help on the backend of the deal. He made sure I was taken of knowing all the information and ...
I was referred here to Alex S from a mutual friend. He got me with Dowain and everything went great. I got my All-New Buick Encore GX & I Love It! Thx 😍
Dowain N. was awesome and so patient and caring. I love my Trailblazer. I give GOD all the glory.
Very nice to deal with.
We have been to Carl Black previously and we didn’t have a great experience. We decided to give you another chance. We spoke with the manager and he advised we were in good hands. We had Leo Willis as our salesman and he was fantastic. He answered all our questions, made sure we had everything we needed to make it a successful experience. Leo is an asset to Carl Black. After we left the dealership we saw on OnStar the tires were low and I thought I would have time to get them fixed. The weather turned cold and ...
If you’re in need of a car go see Ryan he is the best! Great atmosphere and great customer service as soon as you drive on the lot.
Our company bought the truck at about 10 o'clock in the morning and it was delivered to our door at 4 o'clock. You couldn't ask for better service.
Al H. was my Service advisor He was awesome! Great customer Service
The easiest purchase I have ever made. Every single person from the salesman to the finance to the people answering the phone, was top notch. Best experience purchasing a vehicle I’ve ever had.
Everything went awesome . We would use you guys again anytime . Thanks again and we would recommend you
Was greeted right when I walked in my Shami. We came in with the few cars we saw online and he was able to help us check them out and test drive. Didn’t have no questions because the terrain had all the upgrades. Would definitely recommend coming back and only seeing Shami as he was very friendly attentive and trying to help us come to a deal on purchasing a new car.
Everyone was very friendly. Great service and accommodating. Shami was very helpful during the shopping experience. He was courteous, informative and prompt and not pushy like other car salesman
Had a great experience everyone was professional and took care of my deal swiftly and efficiently
Excellent customer services. Will recommend. This thus my third truck I will not go anywhere else.
Dealing with Shami was a very good experience. We appreciate his knowledge of the vehicle and his mannerism of sales. We are loving the Yukon! The only frustration came from the length of time it took to have the paperwork ready, especially after we had let Shami know the day before that we were coming to test drive and buy the vehicle. Three hours is just too long to buy a vehicle. We also appreciate John‘s efforts to ensure the veteran discount and Raheem’s understanding of all the legal ins and outs. Overall, it was a very good ...
Work with us and what we needed Knowledgeable when we had question Shami was very helpful and took care of everything for us
Carl Black Chevrolet was amazing when it came to the car buying experience. Shami was very responsive, listened to what was important to me in a vehicle, and helped me to find my perfect Tahoe!
20 years of buying new cars buying our new 2024 Chevy Trax was the best experience I have had. Carl Black really found a winner with Shami, he made the sales experience as great as it was. Highly recommend!!!
Ask for Jack! He was our sales rep. Jack was very calm and patient. Explained all the new tech to us several times until it made sense. Showed us as many trucks as we wanted to see. He helped narrow down the inventory to what we wanted. After the sale Jack helped us with coordinating several outside vendors to complete the outfitting of the truck. Also I was happy I didn’t have to travel to a different far off dealer to get the truck at the price I believed was reasonable.
Shami helped get me into a new truck! He’s hands down the best guy to work with and made the process as easy as possible! Greatly appreciated his help and professionalism. He went above and beyond! Thank you sir!
I went in to look at trucks I was in between two models. I was promptly greeted by Shami. He was able to show me both trucks and help me make the decision that was best for me. He was honest, knowledgeable, and friendly. He was able to help my son in law and myself at the same time to purchase our cars. I was very satisfied with my visit and my purchase. I recommend Shami and would purchase from him again.
Dowain w/ Carl Black Orlando was and awesome salesperson. We were very happy with the purchase of our 2024 Encore GX.
We where greeted as soon as we arrived at dealer by Shami and he was extremely helpful throughout the entire process of getting myself and father in law into new trucks he did his job extremely well very knowledgeable on every vehicle we looked at and know the small difference and details of each and was able to answer any and every question we had about each truck explained everything clearly and at no point was he pushy or felt like a stereotypical salesman. Highly professional and great salesman overall very pleasant experience we will definitely be looking to upgrade ...
As a first time car buyer, I was SO impressed with the process of trade in/purchasing a used vehicle from this location. I had my heart set on a Chevy Traverse and found one I wanted. The whole process was so simple and our salesman, Shami, was amazing. He walked my husband and I through everything. He was so knowledgeable about the vehicle and was so awesome to work with! Highly recommend Shami and this dealership to anyone looking for a vehicle!
Of all the new vehicles I have purchased, the experience I had with Shami was by far the most hassle free, simplified purchasing process I have ever experienced. I have never encountered a sales person with his overall knowledge of the vehicle. i would recommend both Carl Black and Shami to anyone I know that's in the market for a new vehicle. Hector was also very knowledgeable and did everything he could to get me the fairest price on my new purchase. Raheem in finance made the final part of the purchase process as smooth as anyone could hope ...
Everything about this location was amazing! From the ease of scheduling the test drive, being greeted immediately, clean building, fast service, and kind employees, it was great! My husband and I are first time car buyers and Shami made the process so easy and helped us every step of the way!
(Translated by Google) The procedure took too long 3.30 hours (Original) Se tomó demasiado tiempo el procedimiento 3 .30 horas
(Translated by Google) Very good attention (Original) Muy buena la atención
recently bought a new truck from Carl Black Chevrolet and couldn't be happier! Leonard Willis helped me find the exact truck I was looking for, made the trade in and purchase process very easy. the new truck arrived on site sooner than promised and Leonard came in on his day off to accommodate my schedule and take delivery of my new purchase. thanks again for a super professional and smooth experience.
Just bought a Custom from here yesterday. This place is the best! Luis is awesome Bruno was great and Omar was very nice as well. I recommend this dealership to everyone. It is run very well and could not ask for more from the staff. Thank you guys!!!!!!!
The customer service inside good, but anyone received me outside. Great facilities.
Overall I always love Carl Black; except when my wife went to pick up my vehicle, the person who delivered it, thought it would be a good idea do drive over a couple curbs. I understand my truck was blocked in, but I don’t think driving over curbs is the best solution. When he got out he told my wife well that what trucks are designed for. While may agree, it’s not his truck to drive how he wants. There was no damage, but that does not negate the fact that it is not his vehicle to drive ...