Testimonios de Clientes

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Google Nov 30, 2022

My wife and I made the drive from the Tampa area for a Traverse. At first, we were unsure if we were going to buy the vehicle, but Josh Wofford was very helpful through the process, and we were able drive home in the new car.

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Google Nov 29, 2022

Excellent service

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Google Nov 28, 2022

I had a good experience, Josh guide us very patiently through the process, with helpful tips!

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Google Nov 28, 2022

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Google Nov 28, 2022

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Google Nov 27, 2022

Luis Rojas was amazing from the time we arrived and seen how amazing him and his team worked together to make sure we were taken care of very happy for great service from these great guys in Carl black I truly recommend you to check them out.

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Google Nov 27, 2022

Great dealership- friendly and great customer service

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Google Nov 26, 2022

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Google Nov 22, 2022

Just great service for our 2017 Corvette, went out of the way to keep us informed.

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Google Nov 22, 2022

I've dreaded the car buying process for quite some time but with a growing family it was time to make a purchase. Lilian Reguera was helpful in showing us options based on our requirements and extremely patient as we negotiated and made a final decision that worked best for us. The rest of the staff we interacted with was also friendly and helpful.

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Google Nov 22, 2022

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Google Nov 19, 2022

(Translated by Google) Very good attention, thank you. (Original) Muy Buena la atencion gracias.

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Google Nov 18, 2022

Everyone was so helpful!

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Google Nov 16, 2022

I have scheduled service at your dealership twice, and both times your staff provided excellent customer service.

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Facebook Nov 16, 2022

About the best car dealership service one can expect!

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Google Nov 16, 2022

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Google Nov 16, 2022

Like always everyone and everything was outstanding and supern

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Google Nov 14, 2022

Chris and Raheim where great! The entire experience was seamless. I love my new High Country Truck. I would recommend Carl Black to friends and family for sure.

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Google Nov 14, 2022

It took too long for an oil change

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Google Nov 14, 2022

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Google Nov 13, 2022

I can't say enough about my experience. There's a no haggle price on the sticker. Beautiful vehicles even used! The chillest Salesman George S. Never pressured, I wasn't happy w my first quote and left. George and his Sales Manager Matt, went to work on options. I wanted the car I walked in there for. They went to work w the finance powers that be and got me an offer that I wanted to work with. I'm sitting in my new Mercedes-Benz E350 Sport trim some nice safety and convenience features! Time to cruise!

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Google Nov 9, 2022

Very fast service. Did not wait long

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Google Nov 8, 2022

Milly was standout in assisting me with consolidating service. She was concise and I was very impressed with the quality of service. Milly is an exemplary professional

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Google Nov 7, 2022

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DealerRater Nov 7, 2022

This is the best dealer in Orlando. Carlos Vega was amazing. Super friendly and understanding with my budget and expectations. Super friendly staff and a good selections of cars. You can’t go wrong.

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Google Nov 6, 2022

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Google Nov 5, 2022

As soon as I got to the dealership Dowain Nunes was there to assist me. He listened to all my requirements and answered all of my questions. Respected that I had a budget and showed me options within that price range. I felt very comfortable and am happy with my new vehicle!!!

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Google Nov 3, 2022

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Google Nov 1, 2022

They are definitely professional counselors with a great spirit of empathy to guide you to the best deal. I recommend them both as a dealer agency and as service and maintenance. Thank you Omar and Louis for your guidance and advice.

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Google Oct 30, 2022

We just purchased a 2023 trailblazer and had a great experience! The general manager Omar was a tremendous help. Our salesman Josh Crittle was very patient in finding the right car for us. We are very happy with our purchase and look forward to working with this trustworthy dealership in the future.

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Google Oct 30, 2022

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Google Oct 28, 2022

(Translated by Google) The attention was excellent (Original) La atención fue exelente

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Google Oct 27, 2022

This is my 6th car here and always make me feel like family..

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Google Oct 27, 2022

Great experience. Service was great!!! My salesman was Excellent!!! Very knowledgeable. DOWAIN NUNES

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Google Oct 27, 2022

Lily was amazing!! She was so patient and understanding. She made this experience so easy and a real blessing!! Thank you and continue doing what you do!!

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Google Oct 27, 2022

Luis was extremely helpful and professional, getting me into the exact car I wanted.

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Google Oct 27, 2022

Everyone that we had contact with was courteous, friendly, professional and did not pressure us with any decisions. They gave us ample time to discuss everything privately. George, sales rep, Dwight, finance and Hector, sales manager, went out of their way to make sure that we were definitely satisfied, and did things our way. We never felt rushed. It was like we were the only customers that they had that day. We love our Yukon XL Denali! Our next purchase will definitely be with Carl Black of Orlando.

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Google Oct 27, 2022

I love the dealership. Everyone that comes across your path always speaks to you and see if you need any help

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Google Oct 26, 2022

My experience was great from the salesperson Billy to the Sales Manager Hector and the finance manager. I would definitely recommend this dealership to others.

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Google Oct 26, 2022

Great staff and selection. Definitely recommend this dealership

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Google Oct 26, 2022

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Google Oct 25, 2022

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Google Oct 24, 2022

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Google Oct 23, 2022

Josh was amazing! Best dealership we've ever visited. Salesman and manager greeted us at the entrance. We enjoyed free popcorn and sushi. Everyone was very personable and helpful. Hector made us feel like family. Bravo!

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Google Oct 22, 2022

Jeff Johnson was a great salesman. Definitely going back to him if we need another car.

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Google Oct 21, 2022

Worked with Dan Riservato on multiples deals. He is very knowledgeable and helpful with everything.

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Google Oct 21, 2022

I commute from Orlando to Miami (firefighter) unfortunately my chevrolet 08 silverado gave up on me for travel use and a young salesman Rojas really helped me out in a timely manner and I was able to purchase a new car with no hassle ,especially when you know what you desire ( very attentive ) felt like he would go the extra mile.

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Google Oct 21, 2022

Very personable efficient

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Google Oct 18, 2022

Had a wonderful experience with the sales team, especially Dowain Nunes! Thank for a fast, comfortable, and easy day.

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Google Oct 15, 2022

Another shop messed up really bad on my lifted Chevy. Justin - Manager Trey - Service advisor Eric- Mechanic These 3 guys are top-notch! Professional communicative and experienced. Fixed everything the right way. Super relieved. Finally found a reasonable service in Orlando. You're in good hands here. Quality service Thanks guys! Ill be back!

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Google Oct 14, 2022

Love the experience and specially to my sales person Josh C for all the help. I was not sure of what vehicle to choose from because they had so many in their lot. Im in Love my my new truck thank you so much Josh.

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Google Oct 14, 2022

You're very welcome.

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Google Oct 13, 2022

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Google Oct 13, 2022

Been a customer of Carl Black for nearly 8yrs. Travel all the way from Jupiter for their service and professionalism. Josh is always helpful and goes the extra mile to find the vehicle I want. 100% recommend

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Google Oct 12, 2022

Dowain and Travis were amazing. From the time I contacted online to the follow up I received when I came in has been amazing. Best car buying experience ever! We definitely be back to purchase again here.

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Google Oct 11, 2022

Got a fair price with losts of haggling

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Google Oct 10, 2022

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Google Oct 10, 2022

My service advisor (Henrik) kept me informed on a daily basis of the status of my vehicle and was very thorough in communication of what was needed to fix the problems, also Justin was very helpful as well. Also I want to thank the mechanic who worked on my SUV. This dealership has gained my trust.

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Google Oct 9, 2022

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Google Oct 9, 2022

Scott in sales was very patient and worked closely with us to make the deal happen. We're very satisfied with our new 22 denali pick up. We very much look forward to delivery of our truck in a couple of days!! Dwight and financing work well with us and Hector went above and beyond. He was great!!

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Google Oct 9, 2022

Bruno was great, informative but not pushy!

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Google Oct 9, 2022

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Google Oct 7, 2022

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Google Oct 7, 2022

Great customer service

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Google Oct 7, 2022

What a great experience from start to finish! Lily was super helpful on the sales side, and financing was quick and easy. Thanks!

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Google Oct 6, 2022

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Google Oct 6, 2022

I had an amazing experience with my new 2022 Encore purchase. My salesman Josh was very professional , knowledgeable as well as caring and very personable. He made my car shopping experience very pleasant as well as easy. Everyone involved was very helpful friendly and professional from start to finish. Thank you again for making my experience an easy one.

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Google Oct 5, 2022

I went in for an oil change and new tires. This was my first time back since the remodel and it was impressive. They have state of the art equipment to service you and keep you informed. They also were very communicative throughout the process and helpful.

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Google Oct 5, 2022

If you are shopping for a Chevy , there are dealers to avoid .. this is not one of them . These employees work as a team and enjoy their job !!

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Google Oct 4, 2022

Jesus was very knowledgeable and great sales rep! They got me a great truck!

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Google Oct 3, 2022

The smoothest car buying experience I have ever had. Professional, knowledgeable and personable, I would definitely recommend purchasing from Carl Black

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Google Oct 3, 2022

Had a great experience at Carl Black. Big Josh was very knowledgeable and answered all my questions. Highly recommended for the car buying experience.

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Google Oct 3, 2022

Our experience with Bruno at Carl Black Orlando was perfect from our initial visit all the way through the sales process. We expressed specifically what we were looking for and he kept us updated as needed until he found the exact model and package we wanted. He was extremely knowledgeable, friendly and accommodating. John in the finance office was patient and thorough in his explanations and the entire staff was extremely friendly and helpful. It was actually an enjoyable process, much different than the many cars we have purchased in the past. Thank you Carl Black!

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Google Oct 1, 2022

Showed me the dirty filter they removed and took it to the trash, immediately helped me reset my buttons (my car has about 30 quadrillion) after the oil change, extremely helpful and honest. Night and day difference from the previous place that serviced my Buick.

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Google Oct 1, 2022

Carl Black has exceptional customer service. Justin provided 5 star service every step of the way. Had my vehicle towed for service today. Tech extremely qualified and had my vehicle issue resolved and ready for pick by the end of the day. Highly recommend this dealership for your vehicles needs.

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Google Sep 28, 2022

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Google Sep 27, 2022

Go see Jack! He is a true sales professional. Great energy, no nonsense, and goes the extra mile to get you what you need

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Google Sep 27, 2022

Bruno our salesman was a very transparent and standup guy! I would definitely recommend friends/family to this dealer

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Google Sep 26, 2022

very good people at carl black GMC and the sales rep. Peter was fantastic, very friendly and very knowledgeable. thank you

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Google Sep 25, 2022

Josh Crittle was professional, polite, courteous, respectful, kind, and caring. I’m going through chemotherapy and he was very thoughtful and considerate of how I was feeling through our conversations, and was patient. He listened, which is important. Once my husband and I were able to make it to the dealership (we traveled 2 1/2 hrs for this vehicle that I wanted—2022 Buick Enclave) he made sure we were comfortable the whole time. Finance was quick and Mr. John was just as friendly, courteous, respectful, and kind. I wouldn’t mind traveling again for this dealership. Thank you Carl Black of Orlando ...

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Google Sep 24, 2022

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Google Sep 23, 2022

We arrived at 2pm, greeted right away and started shopping. Explained to the salesman what we were looking for and he did every he could do find it. We found what we wanted, came to agreement on the terms and started the financial process. We told our salesman and finance that we had plans that night and they did everything they could to speed up the process. We left the dealership 3 hours after we arrived with a new vehicle and a good experience. Not only were they fast but they were fun as well.

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Google Sep 23, 2022

Ryan was amazing! He helped me find my new vehicle and helped me order it. Although I had to wait for it, it was well worth the wait. Ryan kept me updated and informed throughly throughout the process. When the vehicle finally got delivered we set up a time where I could come in and complete all of the paperwork.

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Google Sep 22, 2022

Cake on without an appointment for an oil change. I'm and out in less than 45 minutes. . Everyone was Very nice and polite.

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Google Sep 21, 2022

We had a great time. Lilly was very nice and organized. Ask for her!

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Google Sep 20, 2022

Luis Rojas was an outstanding salesman. His product knowledge and expertise are head and shoulders above the rest.He explained everything in simplicity and was able to be flexible with our purchase. If I had a business, I would hire Luis in a second! He has made us a customer of his for life!

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Google Sep 20, 2022

Amazing service! Carlos answered all our questions, was very patient and understanding. Would highly recommend to friends and family. The Carl Black of Orlando team went beyond our expectations. Thank you.

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Google Sep 19, 2022

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Google Sep 17, 2022

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Google Sep 17, 2022

I have been going back and forth for a few months on whether to buy a new truck or not. My hand was forced when my old truck got totaled. I had been working with Lily online looking for the GMC Sierra Elevation with the Duramax diesel. I went down one day to look at one without the Duramax. I was greeted by Hector the manager. At that time I still had a working truck so I wasnt in a rush. When my truck was totaled I had no choice. I talked to Lily and told her I was coming ...

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Google Sep 16, 2022

Dowain Nunes has great customer service and was able to assist me with the buy out of my lease with ease.

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Google Sep 16, 2022

I absolutely had the best experience to be getting my first big girl purchase I want to thank George Smith for helping me out with my new car , thank you guys so much for helping I really appreciate it & im happy to be a part of the Carl Black family!

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Google Sep 16, 2022

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Google Sep 16, 2022

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Google Sep 15, 2022

Best experience I’ve ever had at a car dealership! Shout out to Jeffery Johnson & Omar Rodriguez for all the help! I LOVE my new Blazer RS!!

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Google Sep 15, 2022

Great service oil change and fixed my air conditioning in 1 1/2 hour. Kyle is on the case checking in with me 3 times with updates. This is what service is all about taking care of your customer.

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Google Sep 15, 2022

We wanted to take this time to share our great experience with the Carl Black Dealership and especially Ernesto Xenes. He went beyond normal by providing us personalized service and help with our 2020 Enclave purchase. I would recommend him and the members of the dealership to anyone who is in the market for an automobile.

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Google Sep 15, 2022

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Google Sep 14, 2022

Josh Patterson & Matt Miller helped me get into the vehicle I wanted and got me where I needed to be. No pressure will always return

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Google Sep 13, 2022


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