Testimonios de Clientes

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Google May 27, 2024

Darrien D. was an amazing salesman. I recommend him to help you out. Great customer service.

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Google May 26, 2024

Johnathan Leatherman was a huge help with my vehicle. He was patient and tried to give me as much information as possible about the status of my repair.

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Google May 22, 2024

Efficient and Smooth check-in process; Comfortable waiting area; Professional Service Advisors who provide updates and web-based portal to get updates.

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Google May 21, 2024

They are the BEST ! Jack made everything so easy and super helpful. The best service I’ve ever had and made the process so smooth. I would recommend any and everyone to them! Thank you again for helping me , I absolutely love my car.

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Google May 20, 2024

Darrien made the whole experience easy and stress free. I got a great car and felt like I got a fair deal. I would recommend Carl Black to my friends and family.

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Google May 16, 2024

Very accommodating and friendly

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Google May 15, 2024

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Google May 14, 2024

My car issue occurred while driving from Pompano Beach to Orlando for a weekend visit. Brought it to your dealership around 5 pm on Friday and was assigned to Al Hardnett. Al made sure that I had my car by 12 pm on Monday. Which was critically important as I had to return home. So grateful that he made it happen.

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Google May 10, 2024

The staff is courteous, very helpful and friendly, but my salesman Irvin Guajardo was super, very knowledgeable, and patient with me, I am happy with my purchase 😀

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Google May 9, 2024

We recently purchases a 2024 Chevy Tahoe from this dealership. Kevin Figueroa was our salesperson, he was extremely knowledgeable and friendly. James assisted us with the finance portion and was equally as great. Overall we are extremely satisfied and would purchase from here again. Thank you Kevin and James for a great experience.

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Google May 3, 2024

Shami was amazing. Very professional and personable. I appreciate the personal service that walked us thru the entire process and follow up.

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Google May 2, 2024

Stephan is amazing guy. The pro in his field

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Google May 1, 2024

Very professional costumer service 👏 and excellent when explaining what was being done to the vehicle, kudos

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DealerRater Apr 29, 2024

I recently traded a Buick Envision for another one on a lease. our salesman, Leonard Willis (Aussie) went out of his way to satisfy all of our needs. We had specific needs to accommodate my wife with being able to get in and out of our vehicle. Leo went through 5 or 6 cars to find one that fit our budget and needs. I couldn't have asked for a better experience.

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Google Apr 28, 2024

Leonard Willis was an absolute pleasure to deal with. He greeted us with a smile, was never once pushy and was extremely on top of every step of the process. Buying from auto dealers in today's marketplace can be very frustrating. Most dealers assist clients with "take it or leave it" mentality. This was not the case at all. If you need a vehicle and visit Carl Black make sure you ask for Leo Willis!!!!

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Google Apr 26, 2024

Easy check in- perfect communication. Reasonable pricing

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Google Apr 25, 2024

Jack C is the man! He assisted my wife and I through an amazing experience! Very down to earth and patient with clear direction and total confidence. God bless you sir and we look forward purchase with you again in the near future.

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Google Apr 25, 2024

Jack C was awesome he gave us the best service. Jack very calm and professional the whole visit. I will recommend him to my friends and family in the future for all car purchasing needs.

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Google Apr 24, 2024

Great service!!

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DealerRater Apr 24, 2024

I am very happy with Mr Leo and Jost that help me today he go through and explain all the details that I understand he very professional and fast I am happy that I purchased the car here.

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Google Apr 24, 2024

Josh Wofford was super helpful with my concerns. He worked hard to find what I was looking for. The staff worked well in getting me in a vehicle

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Google Apr 19, 2024

If you are looking for a new or used car - Carl Black is one of the only dealers left who truly cares about their customer experience. Ryan was our salesman, unbelievably professional and an excellent communicator before we even hit the dealer lot. Upon Arrival, the Owner Omar persoanlly said hello and shook our hands. Very kind of him and upstanding to see him on the lot and meeting customers, very nice guy! Ryan had the truck waiting for us next to the building as promised and really let us take it on a nice test drive. Further, he ...

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Google Apr 18, 2024

Ryan was our guy!! We walked in there thinking we knew exactly what we wanted and he showed us options that we didn’t even consider. Came out with a brand new 2024 Chevy Trax. Ryan was very helpful throughout the entire process and just made everything fall into place! I’m so in love with our new car!!

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Google Apr 18, 2024

My oil change and tire rotation was quick and affordable. Staff is always great and accommodating.

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Google Apr 11, 2024

Very friendly and helpful staff

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Google Apr 11, 2024

We had a great experience last week with Dowain. Purchased a 2023 Acadia AT4 and actually enjoyed the process. It’s been a week and we love the vehicle. Taking our first road trip this weekend and looking forward to it.

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Google Apr 9, 2024

Oil change appointment took over 2 hours, which was disappointing. However, my service advisor, Stefon Francis, was extremely responsive and did a fantastic job at keeping me informed and coordinating service.

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DealerRater Apr 9, 2024

Leonard Willis,(Aussie) Sales Representative was a pleasure to work with as well as the finance dept. I highly recommend both the dealership and their staff. Will definitely be reaching out to Aussie next time I need a vehicle.

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Google Apr 8, 2024

I had a great experience with the process at Carl Black. I went to find a great affordable car and the experience was great! Dowain Nunes, was a great representative for the process as he made it smooth as possible. He made sure I was taken care of and left I. The best possible. He was a great help and was very insightful and helped me think out my plan when buying a car. Raheim Brown (Finance Manger) was a great help on the backend of the deal. He made sure I was taken of knowing all the information and ...

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Google Apr 6, 2024

I was referred here to Alex S from a mutual friend. He got me with Dowain and everything went great. I got my All-New Buick Encore GX & I Love It! Thx 😍

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Google Apr 6, 2024

Dowain N. was awesome and so patient and caring. I love my Trailblazer. I give GOD all the glory.

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Google Apr 5, 2024

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Google Apr 4, 2024

Very nice to deal with.

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DealerRater Apr 3, 2024

We have been to Carl Black previously and we didn’t have a great experience. We decided to give you another chance. We spoke with the manager and he advised we were in good hands. We had Leo Willis as our salesman and he was fantastic. He answered all our questions, made sure we had everything we needed to make it a successful experience. Leo is an asset to Carl Black. After we left the dealership we saw on OnStar the tires were low and I thought I would have time to get them fixed. The weather turned cold and ...

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Google Apr 2, 2024

If you’re in need of a car go see Ryan he is the best! Great atmosphere and great customer service as soon as you drive on the lot.

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DealerRater Apr 2, 2024

Our company bought the truck at about 10 o'clock in the morning and it was delivered to our door at 4 o'clock. You couldn't ask for better service.

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Google Apr 2, 2024

Al H. was my Service advisor He was awesome! Great customer Service

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DealerRater Apr 1, 2024

The easiest purchase I have ever made. Every single person from the salesman to the finance to the people answering the phone, was top notch. Best experience purchasing a vehicle I’ve ever had.

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DealerRater Apr 1, 2024

Everything went awesome . We would use you guys again anytime . Thanks again and we would recommend you

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DealerRater Apr 1, 2024

Was greeted right when I walked in my Shami. We came in with the few cars we saw online and he was able to help us check them out and test drive. Didn’t have no questions because the terrain had all the upgrades. Would definitely recommend coming back and only seeing Shami as he was very friendly attentive and trying to help us come to a deal on purchasing a new car.

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DealerRater Apr 1, 2024

Everyone was very friendly. Great service and accommodating. Shami was very helpful during the shopping experience. He was courteous, informative and prompt and not pushy like other car salesman

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DealerRater Apr 1, 2024

Had a great experience everyone was professional and took care of my deal swiftly and efficiently

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DealerRater Apr 1, 2024

Dealing with Shami was a very good experience. We appreciate his knowledge of the vehicle and his mannerism of sales. We are loving the Yukon! The only frustration came from the length of time it took to have the paperwork ready, especially after we had let Shami know the day before that we were coming to test drive and buy the vehicle. Three hours is just too long to buy a vehicle. We also appreciate John‘s efforts to ensure the veteran discount and Raheem’s understanding of all the legal ins and outs. Overall, it was a very good ...

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DealerRater Apr 1, 2024

Work with us and what we needed Knowledgeable when we had question Shami was very helpful and took care of everything for us

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DealerRater Apr 1, 2024

Carl Black Chevrolet was amazing when it came to the car buying experience. Shami was very responsive, listened to what was important to me in a vehicle, and helped me to find my perfect Tahoe!

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DealerRater Apr 1, 2024

Excellent customer services. Will recommend. This thus my third truck I will not go anywhere else.

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DealerRater Mar 30, 2024

20 years of buying new cars buying our new 2024 Chevy Trax was the best experience I have had. Carl Black really found a winner with Shami, he made the sales experience as great as it was. Highly recommend!!!

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Google Mar 30, 2024

Ask for Jack! He was our sales rep. Jack was very calm and patient. Explained all the new tech to us several times until it made sense. Showed us as many trucks as we wanted to see. He helped narrow down the inventory to what we wanted. After the sale Jack helped us with coordinating several outside vendors to complete the outfitting of the truck. Also I was happy I didn’t have to travel to a different far off dealer to get the truck at the price I believed was reasonable.

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DealerRater Mar 29, 2024

Shami helped get me into a new truck! He’s hands down the best guy to work with and made the process as easy as possible! Greatly appreciated his help and professionalism. He went above and beyond! Thank you sir!

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DealerRater Mar 29, 2024

I went in to look at trucks I was in between two models. I was promptly greeted by Shami. He was able to show me both trucks and help me make the decision that was best for me. He was honest, knowledgeable, and friendly. He was able to help my son in law and myself at the same time to purchase our cars. I was very satisfied with my visit and my purchase. I recommend Shami and would purchase from him again.

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Google Mar 28, 2024

Dowain w/ Carl Black Orlando was and awesome salesperson. We were very happy with the purchase of our 2024 Encore GX.

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Google Mar 27, 2024

As a first time car buyer, I was SO impressed with the process of trade in/purchasing a used vehicle from this location. I had my heart set on a Chevy Traverse and found one I wanted. The whole process was so simple and our salesman, Shami, was amazing. He walked my husband and I through everything. He was so knowledgeable about the vehicle and was so awesome to work with! Highly recommend Shami and this dealership to anyone looking for a vehicle!

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Google Mar 27, 2024

(Translated by Google) The procedure took too long 3.30 hours (Original) Se tomó demasiado tiempo el procedimiento 3 .30 horas

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DealerRater Mar 27, 2024

Of all the new vehicles I have purchased, the experience I had with Shami was by far the most hassle free, simplified purchasing process I have ever experienced. I have never encountered a sales person with his overall knowledge of the vehicle. i would recommend both Carl Black and Shami to anyone I know that's in the market for a new vehicle. Hector was also very knowledgeable and did everything he could to get me the fairest price on my new purchase. Raheem in finance made the final part of the purchase process as smooth as anyone could hope ...

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DealerRater Mar 27, 2024

Everything about this location was amazing! From the ease of scheduling the test drive, being greeted immediately, clean building, fast service, and kind employees, it was great! My husband and I are first time car buyers and Shami made the process so easy and helped us every step of the way!

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DealerRater Mar 27, 2024

We where greeted as soon as we arrived at dealer by Shami and he was extremely helpful throughout the entire process of getting myself and father in law into new trucks he did his job extremely well very knowledgeable on every vehicle we looked at and know the small difference and details of each and was able to answer any and every question we had about each truck explained everything clearly and at no point was he pushy or felt like a stereotypical salesman. Highly professional and great salesman overall very pleasant experience we will definitely be looking to upgrade ...

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Google Mar 26, 2024

(Translated by Google) Very good attention (Original) Muy buena la atención

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Google Mar 25, 2024

recently bought a new truck from Carl Black Chevrolet and couldn't be happier! Leonard Willis helped me find the exact truck I was looking for, made the trade in and purchase process very easy. the new truck arrived on site sooner than promised and Leonard came in on his day off to accommodate my schedule and take delivery of my new purchase. thanks again for a super professional and smooth experience.

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Google Mar 24, 2024

Just bought a Custom from here yesterday. This place is the best! Luis is awesome Bruno was great and Omar was very nice as well. I recommend this dealership to everyone. It is run very well and could not ask for more from the staff. Thank you guys!!!!!!!

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Google Mar 24, 2024

The customer service inside good, but anyone received me outside. Great facilities.

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Google Mar 23, 2024

Overall I always love Carl Black; except when my wife went to pick up my vehicle, the person who delivered it, thought it would be a good idea do drive over a couple curbs. I understand my truck was blocked in, but I don’t think driving over curbs is the best solution. When he got out he told my wife well that what trucks are designed for. While may agree, it’s not his truck to drive how he wants. There was no damage, but that does not negate the fact that it is not his vehicle to drive ...

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Facebook Mar 22, 2024

I wish I had contacted you earlier enough, it would have been much better and would have made a lot of profits by now. I didn't believe it until I made my first payout of $7,140 after taking a risk start up investment of $600. Contact her now to know how she works WhatsApp:+15103061939 Email: [email protected]

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Google Mar 22, 2024

From the moment you walk into this dealership, you feel at ease, and you know they are committed To excellence Kudos to the whole team! Amazing amazing experience

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Google Mar 21, 2024

The check in process was smooth. Reasonable wait time for oil change, tire rotation & inspection. All associates from service team & technicians made guest feel comfortable and welcomed

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Google Mar 20, 2024

I went without an appointment amd they welcome me

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Google Mar 18, 2024

Jonathan helped me the whole way and made my experience great.

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Google Mar 14, 2024

The salesman Bruno was the best part for me. Had no problem showing me multiple trucks and I took up most of his. He was very patient and never got frustrated. Loving my 2020 Trailboss!!

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Google Mar 14, 2024

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Google Mar 11, 2024

Jack helped us with our new truck and delivered it from Orlando to Pinellas County. We did everything online and via telephone which was very convenient since we couldn’t find our specific needs locally. Jack has been extremely helpful through the process and even available to us after the purchase. We are grateful for the great service!

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Google Mar 11, 2024

Was perfect, kept me informed. Everyone was professional and courtesy

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Google Mar 9, 2024

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Google Mar 7, 2024

Wow! Red-carpet service. Going to a car dealership is always a big sigh as it’s such a stressful experience to encounter. However, Carl Black of Orlando truly stands out as a business that cares for the consumer. They wanted to know what we wanted and needed and gave us every possible option to get us in a comfortable financial position so we could drive off with a great car that fit our family needs. I highly recommend going to Carl Black of Orlando for your next purchase/lease and ask for Jeff Johnson he is an all star sales ...

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Google Mar 4, 2024

Excellent as always

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Google Mar 4, 2024

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Google Mar 4, 2024

Excellent service

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Google Mar 2, 2024

Service on vehicle was taken care of same day. Thank you Al for all your help.

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DealerRater Mar 2, 2024

Josh is if not the best , one of the best finance managers Carl Black has. Josh will search for ways to adjust your monthly payments to be comfortable, also treat you as family, which makes you feel at ease through the process. When purchasing your vehicle request Josh to be your finance person, you will love him. Thank you Josh for assisting me in the finance of all three vehicles we purchased at Carl Black. You Rock! (Very sweet and fun person to work with) Seneida & Javier 🥰

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Google Mar 1, 2024

Jackwon was awesome!

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Google Feb 29, 2024

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Google Feb 29, 2024

Have bought two cars here in the past year and both very positive experiences. The salesperson I worked with (Jackwon) was not pushy, listened and answered all of my questions easily. Everyone who works here seems to want to "get the deal done" vs finding ways to irritate you as a customer. Will do business with again as long as I'm in Orlando.

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Google Feb 27, 2024

David and marina were truly amazing!!!

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DealerRater Feb 22, 2024

Great service. Great follow up by sales person. Financial person worked very well with my wife and I. Would recommend this dealer to friends.

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Google Feb 21, 2024

We have purchased two vehicles from Leo (Leonard Willis, Sales & Leasing Professional) at Carl Black Orlando within two years. He has been excellent! to work with. Responsive, kind, and informed, we couldn't be more pleased with his professionalism. He found us a truck when nobody else could, or would.

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Google Feb 21, 2024

Leonard Willis my sales person at Carl Black was outstanding, very professional, NO Hard Sale. We discussed what I was looking for and Leo provided seven vehicles to choose from. He made is seem less no hassle walk in and get my new Denali Truck. Great Job Leo and thanks Carl Black for having such great sales personnel!

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Google Feb 19, 2024

I did appreciate the honesty and when they told me how long it would take they where are point… they could have said it was bigger then it was, but no they kept it honest and on point.. thanks guys now I know where I’m going when it’s time to pick up my next car…💯

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DealerRater Feb 19, 2024

Leo and Matt and Josh all went above and beyond their job to help my son get a car for his fiancé, Which my son then proposed to his fiancé of almost 3 years to marry him so thank you to those three gentlemen at your dealership for going above and beyond I will go back to Carl to buy another vehicle. Thank you.

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DealerRater Feb 19, 2024

great personalized service. Seller Luis find the way to help me with my purchase. Thanks

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Google Feb 14, 2024

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Google Feb 11, 2024

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Google Feb 9, 2024

Great Service

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Google Feb 8, 2024

Jack made it a pleasure to do business at Carl Black Chevrolet.

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Google Feb 6, 2024

These people are the real deal . I called 6 other dealerships and Carl Black was The ONLY ones to have the part I needed. Great job to the service center and parts department for actually doing their job. !!! .

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Google Feb 6, 2024

Great service

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Google Feb 6, 2024

Awesome experience as always. Place Full of Professionalism! Couldn’t ask for more.

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Google Feb 6, 2024

The entire experience at Carl Black Chevrolet/Buick/GMC was without a doubt the best, our sales agent Larry mad the car buying situation a breeze. He made us feel like family. My family and I highly recommend anyone that is looking to buy a car you must come see Larry, you won't be disappointed.

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Facebook Feb 4, 2024

I have been treated well at Carl Black where I bought my 2015 Chevy Colorado four years ago. I will say for the first time this week, I was disappointed with the service. I went in for a brake job at my 7:30am appointment, after waiting a couple hours for diagnosis, I was told the brakes are good and don't need replacing. I was shown pics and all. Then, a service advisor asked 15-20 minutes later if anyone waiting had a blue Colorado. When I identified myself they asked if I was so and so who owned a black Colorado. ...

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Google Feb 4, 2024

I just experienced the most AWESOME sales representative. Larry G. helped me to find the perfect vehicle for me. He answered all my questions he's very patient and friendly. I highly recommend Larry G. and the finance team for your new GMC. Thanks Larry!

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DealerRater Feb 3, 2024

This dealership is friendly. They take into consideration all of your needs. They want you to leave satisfied

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Google Feb 2, 2024

The Dutch guy from service advisor is professional and very knowledgeable about the vehicle maintenance process

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DealerRater Feb 2, 2024

Leonard Willis was our salesman and went over and above to make this purchase a smooth one, he is so extremely knowledgeable about the product he sells it made it a pleasure to work with him. Not only the paperwork part of this sale that had not one hiccup, but I was having trouble connecting my phone up to my Bluetooth and he came out and helped me but he showed me many other options I knew nothing about, I would recommend him to everyone I know. I would give him a 10 out of 10 rating

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