Q1. Is it safe to drive the Pontiac Vibe?
A1. Yes, however, consistent with Toyota’s Consumer Safety Advisory to address the risk of
floor mat entrapment of the accelerator pedal in certain Toyota and Lexus models, customers are
urged to take out removable drivers’ side floor mats in their vehicles, pending the development of
model-specific remedies.
GM has not received any reported incidents of a sticking accelerator pedal on the 2009-2010
Pontiac Vibe, which was added to the Toyota recall population on Jan. 27. But if a driver
experiences an accelerator pedal interference they should:
- If possible and safe to do so, pull back the floor mat and dislodge it from the accelerator
pedal; then pull over and stop the vehicle.
- If the floor mat cannot be dislodged, then firmly and steadily step on the brake pedal with
both feet. Do not pump the brake pedal repeatedly as this will increase the effort required
to slow the vehicle.
- Shift the transmission gear selector to the Neutral (N) position and used the brakes to
make a controlled stop at the side of the road, and turn off the engine.
- If unable to put the vehicle in Neutral, turn the engine OFF. This will not cause loss of
braking control, but the power assist to these systems will be lost.
As for the Jan. 21 recent accelerator pedal recall, we have not received any reported incidents of
a sticking accelerator pedal on the 2009-2010 Pontiac Vibe. But if that happens:
- The driver can control the vehicle with firm and steady application of the brakes. Do not
pump the brakes repeatedly because that may deplete vacuum assist, requiring increased
brake pedal force.
- The engine can also be disabled by shifting the transmission to neutral. After shifting to
neutral, firmly apply the brakes and steer the vehicle to a safe location on the side of the
road. Come to a complete stop, shift to Park, and turn the ignition key off.
- Finally, park the vehicle, and have it towed to a GM dealer for inspection and repair.
Q2. Is the accelerator pedal in the Pontiac Vibe the same design as the Toyota Matrix?
A2. Yes. The Vibe and Matrix were designed and engineered by Toyota.
Q3. Will GM be conducting a safety recall for the Pontiac Vibe?
A3. Yes. Toyota has informed GM that the 2009-2010 Pontiac Vibe is included in two recalls –
one issued Jan. 21 for faulty accelerator pedals and, and a second recall issued Jan. 27 expanding
a recall from October 2009. GM will issue recall letters to Pontiac customers when we have
received the repair procedure from Toyota.
Q4. When will the Vibes be repaired?
A4. Toyota will let GM know when a repair procedure is available. In a filing with the National
Highway Traffic Safety Administration (NHTSA) on Jan. 27, Toyota indicated the repair for the
Floor Mat Interference and Accelerator Pedal issue (reference October recall number
09V388000) would involve:
- Modifying or replacing the accelerator pedals on the subject vehicles to address the risk
of floor mat entrapment, even when an older-design all weather floor mat or other
inappropriate mat is improperly attached, or is placed on top of another floor mat.
- Floor surface modifications are also being considered and will be included in the remedy
plan for any model for which it is deemed appropriate.
- Initially, dealers will be instructed on how to reshape the accelerator pedal for the repair.
- As replacement parts with the same shape as the modified pedal become available, they
will be made available to the dealers for the repair.
- Customers who have had the pedal reshape remedy completed will have the opportunity
to receive a new pedal if they desire, after replacement pedals become available.
The field remedy for the CTS Pedal recall announced Jan. 21 is still under development by
Toyota.
Q5. Can customers take their Vibe to a Pontiac dealer for repair?
A5. Pontiac owners can take their Vibe to any Pontiac dealer for repair. Go to www.pontiac.com
for the location of the nearest Pontiac dealership. Customers can also go to any other GM
dealership for any repairs.
Q6. Are Pontiac Vibes still being sold?
A6. No. Following Toyota’s lead, GM has placed a stop sale order on all 2009 and 2010 model
year Vibes in dealer new or used vehicle inventory in the U.S. and Canada. These vehicles must
be held and not delivered to customers, dealer traded or used for demonstration purposes until
further instructions are received.
Q7. How many Pontiac Vibe vehicles are affected by these recalls?
A7. A total of 99,293 with 70,799 in the United States and 28,484 in Canada.